FAQ
Please
create your own personal account prior to placing order. Please
note all login and passwords are case sensitive.
How do I pay with a Credit/Debit Card?
The Volunteer Gear Store accepts Visa, MasterCard, American Express, and Discover. All
prices are in US dollars and are payable in US funds only. Failure to pay in US
funds may result in additional conversion charges depending on currency
exchange. What are my shipping options?
Normal Delivery
- Most orders will be shipped
within 2 business days of when you submitted your order.
How do I return or exchange an item?
For
defective merchandise or shortages please contact 952.456.8372 or customer.service@outloudpromos.com. Print
on demand items (apparel) cannot be returned as they are non-stock items.
What if I have more questions?
If you
have additional questions, a large volume order, need special assistance or
priority service to meet a special event date, please contact Mark Waldorf at Mark@Outloudpromos.com
What if I cannot remember my password?
Please
contact Outloud Promotions at 952.456.8372 Monday through Friday from 8:00 AM to
5:00 PM Central Standard Time (CST) for password assistance or email customer.service@outloudpromos.com. What do you do with my information?
We
respect and are committed to protecting your privacy. We may collect personally
identifiable information when you visit our site. We also automatically receive
and record information on our server logs from your browser including your IP
address, cookie information and the page(s) you visited. We will not sell your
personally identifiable information to anyone.
Key Personnel for On-Line Store
Your Outloud Promotions contact is Jan Stahl
email: customer.service@outloudpromos.com
phone: 952.456.8372
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