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FAQ

Please create your own personal account prior to placing order.  Please note all login and passwords are case sensitive.

How do I pay with a Credit/Debit Card?

The Volunteer Gear Store accepts Visa, MasterCard, American Express, and Discover. All prices are in US dollars and are payable in US funds only. Failure to pay in US funds may result in additional conversion charges depending on currency exchange.

What are my shipping options?

Normal Delivery

  • Most orders will be shipped within 2 business days of when you submitted your order.
How do I return or exchange an item?

For defective merchandise or shortages please contact 952.456.8372 or customerservice@outloudpromos.com. Print on demand items (apparel) cannot be returned as they are non-stock items.

What if I have more questions?

If you have additional questions, a large volume order, need special assistance or priority service to meet a special event date, please contact Mark Waldorf at Mark@Outloudpromos.com

What if I cannot remember my password?

Please contact Outloud Promotions at 952.456.8372 Monday through Friday from 8:00 AM to 5:00 PM Central Standard Time (CST) for password assistance or email customerservice@outloudpromos.com.

What do you do with my information?

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

 Key Personnel for On-Line Store


Your Outloud Promotions contact is Niko Tomlinson

email: customerservice@outloudpromos.com

phone: 952.456.8372


 

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